We have been in the business of delivering fresh flowers worldwide for many decades, and we are experts you can trust when you want to send flowers to your loved ones. Our continuous success would not have been possible if it wasn’t for the international network of florists that we have established in order to guarantee coverage in thousands of cities, towns and villages in over 180 countries.
We have head offices in every country that we have delivery service in. Each head office is responsible for all deliveries that take place in their country through our international network. When you place orders on OverseasFlowerDelivery, one of our staff members will process the order and send it to the head office in the country of delivery. The head office will then give the order to the nearest local florist whose flower shop is located very much near the recipient’s address. This process is designed to minimise processing time so that the florist has enough time to hand arrange the bouquet in their shop before delivering the flowers to the doorstep, right on time.
After continuous years of providing this international service, we can conclude that it definitely works! We are responsible for numerous deliveries around the world, serving customers no matter where they are. Indeed, all you need to place an order is an Internet connection, and we do the rest. It doesn’t matter if you live miles apart from the recipient. Whether you live miles away or a corner away, the process of delivery will remain the same, and the nearest florist delivers your order just in time for the occasion.
You can be sure that all florists working with us are committed to freshness, quality and timely delivery. They are trained, qualified florists whose main aim is to make customers and their loved ones happy with a flower gift. That is why they guarantee a large stock of flowers in their shops, providing a wide range of choice.
As you start browsing OverseasFlowerDelivery, you will notice various Categories and Occasions that you can choose from to narrow down your search for the perfect floral gift. We have tried to make it as easy as possible for customers to find a suitable bouquet, flower arrangement, basket, plant or other floral gifts and items. However, if you’re looking for something in particular and cannot find it, make sure you let us know and we will assist you the best we can.
The prices you see initially under each bouquet is the price of the flower value. Additionally, you will also experience a delivery charge, which includes the charge that is paid to our florists and an administrative fee that is embedded in each order we process. Each country has its own delivery fee, which you will be able to see in the ‘Order Summary’ after you press ‘Continue to Checkout’. Rest assured that we try to keep all our prices as competitive as possible.
As a result of the efficient processing of orders which we have explained in the sections above, your order for delivery can be processed even within a few hours. Most countries we deliver to have the option of same day delivery, which means that if you place your order in the morning, the order will be delivered a mere few hours later!
The cut-off time for same day deliveries in most countries is 12pm, so make sure you order flowers before this time. Also, please note that there are also certain countries which only offer next day delivery or delivery ordered in advance. It’s always best that you think about your gift in advance and order it as soon as possible for peace of mind.
While we agree that sending flowers is always special, no matter what occasion you are celebrating during the year, there are certain special holidays every year which we believe deserve to be noted. On these occasions, sending flowers is not only special, but a prerogative for many people. Valentine’s Day, Mother’s Day and Christmas – these are the holidays when florists all around the world are extremely busy. The periods surrounding these major occasions are a real treat for everyone who simply loves fresh flowers.
Of course, for these occasions we recommend that you place your order at least 3-4 days in advance. The cut-off day for flower delivery to take place on time differs according to each country, so always make sure you plan ahead and help us process your order as early as possible!
We try to eliminate courier services as much as possible and we never deliver flowers in a box. This entrusts the delivery process solely to the local florist, ensuring a more personal service with attention to high quality and detail.
The recipient’s local home, work or mobile phone number is almost always required by the florist for the delivery to take place, especially for orders going to military bases. Please always make sure that you provide us with the full, correct address and contact details of the recipient so that delivery can be done as smoothly as possible.
With regards to non-deliveries due to neglect by the respective country’s head office or florist, we will immediately issue a full refund, unless the customer wishes to have the order delivered as soon as possible with a free upgrade of flowers and an apology.
Complaints and other issues are handled as promptly and effectively as possible. We are here to listen to our customers’ needs and wants. While we try to reach a sensible solution with the head office of the country who has received a complaint, we ask our customers for their wishes. We do our best to reach an agreement with both parties, and our customers truly appreciate all our efforts we do in dealing with a complaint.
Our staff members are online for long hours, ready to handle emails and orders as efficiently as possible. You may understand that certain delays in communication might occur due to time difference, both between us and our head offices in certain countries, as well as between us and the customer. However, we will always try to reply to all emails in 24 hours.